About the company

TextMagic AS is a Nasdaq listed SaaS technology company. Our flagship product is the A2P SMS messaging platform used by over 25,000+ business customers worldwide. In 2021, the total number of SMS messages sent on the TextMagic platform reached 250 million. In 2023 we will launch a new customer engagement software called Touchpoint.

At the end of 2021, our company held a successful IPO - an initial public offering on the Nasdaq First North Tallinn market, in which 15,410 investors subscribed to TextMagic shares for a total of 49.5 million euros.

Hi. We are the TextMagic development team.

TextMagic is an SMS messaging platform used worldwide (including in the USA, the UK, Canada, and Australia). It enables our customers to send notifications, reminders, confirmations, and marketing campaigns via SMS. Already we have more than 50 000 active business users. Last year almost 250 million messages were sent through our platform; we aim to grow that volume to one billion messages per year.

Touchpoint is a forthcoming customer engagement platform. This is a brand-new product in development. It is a sales, marketing, and customer support software package that enables businesses to integrate multiple communication channels (SMS, calls, email, messaging applications) into a single environment. Our software features tools with which to find new customers and sell to and support existing customers. It also provides a convenient reporting and analytics solution. Touchpoint is scheduled for release in 2023

Our team:

Every year the team grows, and now the company employs more than 70 people in 8 different countries. As an employee of our company, you can work both in a comfortable office and remotely.

What you will do:

  • Collect, analyze, and formalize business requirements in an actively developing B2B SaaS product;
  • Write business documentation, and compose a detailed description of the functionality and logic of interfaces;
  • Create JIRA tasks, description and compose “User stories,” “Use case scenarios” and coordinate the above with the team;
  • Communicate with managers, team leads, developers, and UX designers;
  • Consult stakeholders on business requirements and interfaces logic (developers, testers, designers);
  • Accumulate and maintain the product expertise;
  • Develop product usage scenarios and form of hypotheses for product improvements;
  • Conduct UX research and competitor analysis;
  • Take part in improving development processes.

What we expect from you:

  • Experience with IT products (preferably SaaS) from 3 years;
  • Knowledge of software development processes (Agile);
  • Task creation and decomposition skills;
  • Skills in conducting UX research, writing “User stories” and “User scenarios”;
  • Ability to communicate orally and in writing in English and Russian;
  • Perfect communication and problem-solving skills;
  • Analytical mindset, ability to think broadly;
  • Proactivity and motivation.

Will be an advantage:

  • Experience with Atlassian stack (Confluence, Jira);
  • Testing skills;
  • Experience in composing technical tasks for developers;
  • Understanding of web application architecture principles;
  • Desire to learn something new.

What we offer:

  • High salary without delays;
  • Flexible schedule for optimal work-life balance;
  • Any necessary equipment for productive work;
  • Participation in an interesting and ambitious project with great potential;
  • Opportunity for career growth, development, and implementation of your ideas;
  • Opportunity to bring your vision to the project;
  • Opportunity to work remotely or in the office;
  • Work in an international enterprise;
  • A professional and friendly team that will not leave without help in any matter;
  • Paid vacation (28 calendar days a year).

Why you’ll love it here

  • We offer employees company share options to enjoy the fruits of their labor.
  • Your friendly and responsive teammates are always there to help you with anything you need.
  • We always provide room and opportunities to grow - on your own and with your teammates.
  • We provide equipment and resources to support your growth, productivity, and wellbeing.
  • You will always have the time to recharge and the flexibility to get your best work done.

Apply for this position today

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